This policy describes how Columbus Laser Works, based in Ohio, handles information collected through this website and its quote form.
Information you provide
When you request a quote or email us, you provide information such as your name, email address, optional phone number, project type, material, dimensions, quantity, deadline, project description, and any uploaded photos or design files. Please include only information needed for your project. Do not submit payment card details or other sensitive personal information through the quote form.
How your information is used
We use your information to review your project, prepare pricing, answer questions, and communicate about your request and any resulting custom work. Quote submissions and attachments are sent to our business email inbox. Submitting a quote request does not sign you up for a marketing mailing list.
Hosting and service providers
Our hosting and email providers process information needed to operate the website and deliver messages. Hosting systems may record technical information such as your IP address, browser, requested pages, and request times for operation, troubleshooting, and security. Information may also be disclosed when required by law.
Fonts, cookies, and tracking
This website loads fonts from Google Fonts. Your browser connects to Google and sends technical information, including your IP address, when requesting those fonts. See Google's Privacy Policy for Google's practices.
The current website does not include advertising trackers or analytics scripts, and the quote form does not set cookies. It does not change its behavior in response to browser Do Not Track signals. Hosting services may use technical cookies for security or service delivery.
Shop and external services
Online checkout is not currently active on this website. We will update this policy when the shop launches to describe its payment, order, and cookie handling. External websites linked from this site have their own privacy practices.
Retention and your choices
Quote correspondence and attachments may remain in our business email records and provider backups. Retention can depend on the project and related recordkeeping obligations. You can email us to ask about information you have submitted, request a correction, or request deletion. Some records may need to be retained for legal obligations or ongoing work.
Security
To limit automated submissions, the quote form temporarily stores hashed identifiers derived from IP addresses and email addresses, together with request counts. These entries expire within 24 hours and are cleared on subsequent requests.
No internet transmission or storage method can be guaranteed completely secure. Please contact us if you believe information you sent through this website has been accessed improperly.
Policy updates
Changes to this policy will be posted here with an updated date.
Contact
For privacy questions or requests, email Columbus Laser Works at info@columbuslaserworks.com.